1. Scope
This policy applies to Vellum Norte pages, forms, catalog interactions, and local browser preferences.
2. Information we receive
When you contact us, we receive your name, email address, optional phone number, and message. Basic technical logs may include browser type, approximate region, requested page, and time of access.
3. Use and retention
We use contact information to answer requests, investigate corrections, and maintain correspondence. We retain it only as long as reasonably necessary for those purposes and legal obligations.
4. Local preferences and cookies
Theme choice, followed item IDs, cart contents, and cookie consent are stored locally in your browser. You can remove them through browser settings. These features do not create a server profile.
5. Sharing and security
We do not sell personal data. We may disclose information when required by law or to protect rights and security. Reasonable administrative and technical safeguards are applied, although no online transmission is completely risk-free.
6. Your choices and rights
You may request access, correction, deletion, or clarification about personal information by emailing [email protected]. We may need to verify a request before responding.
7. Updates and contact
We may update this policy when practices or legal requirements change. Questions can be sent to [email protected] or +54 11 5275 8842.